What is unlocking?
Mobile unlocking is a service which frees mobile phones from the networks they are locked to. This is done by entering a computer generated code into your mobile keypad. The code then unlocks the network and this means your phone will be compatible with any network and any sim card. For example, if your mobile phone is locked to Orange network and you want to use Vodafone by unlocking your mobile you will be able to use your mobile on a Vodafone network. To unlock your mobile now please click here. Please click here to view the list of mobile phones we unlock.
How do I enter the code you gave me?
Your unlock code will look something like this: #pw+1234567890+1#
Power on your handset without a sim card inserted and enter the unlock code.
Your unlocking code will start with #PW+ followed by a 10 or 15 digit numeric code.
And finally it will end with +1# or +5#
For example #PW+123456789012345+5#
Once you have your unlock code, follow the steps below:
1. Power on your handset without a Sim card inserted.
2. Enter the unlocking code.
To bring up the +, press the * key two times
To bring up the P, press the * key three times
To bring up the W, press the * key four times
Once you have entered the code your phone will appear "Sim Restriction Off" on the screen.
Your mobile is now unlocked to accept a sim from any other network.
If you do not see this message or something similar, follow the instructions as above but leave the Sim card inserted in the phone instead.
You only have 5 attempts at entering your code, after which the mobile will be hardlocked and you will need to visit a phone specialist to have your phone unlocked via cable.
How can I obtain my “IMEI” number?
Simply type *#06# into your mobile keypad, this will bring up your 15 digit "IMEI" number on the screen.
How many attempts do I get to enter the code?
You can only enter the code 4 times; if you try to enter the code more than this your phone will become hardlocked.
What information will I be asked for on the phone?
You will be asked for:
Your "IMEI" number
The network your phone is currently locked to
The mobile model number
Please have all this information ready when you call.
Do I have to call from the mobile I am trying to unlock?
No you do not have to. It is better to call from a landline as it will be cheaper.
I was told that I had entered an invalid model number, why is this?
This may be because your mobile is not one we can unlock. Please see below for a list of phones we can unlock.
What mobiles can you unlock?
This service is only available to the following list of phones: Nokia (phones with trailing "i" or "e" also supported) 1100, 2100, 2110, 2146, 2300, 3100, 3105, 3108, 3200, 3210, 3220, 3300, 3310, 3330, 3410, 3510, 3520, 3530, 3560, 3570, 3585, 3586, 3588, 3590, 3595, 3600, 3620, 3650, 3660, 5100, 402, 5110, 5210, 5140, 5510, 6100, 6108, 6110, 6150, 6170, 6200, 6210, 6220, 6225, 6230, 6250, 6255, 6260, 6310, 6340, 6360, 6370, 6385, 6390, 6500, 6510, 6560, 6585, 6590, 6600, 6610, 6620, 6650, 6660, 6800, 6810, 6820, 7110, 7200, 7210, 7250, 7600, 7650, 7690, 7700, 8210, 8250, 8310, 8390, 8510, 8850, 8890, 8910, 9210, n-gage, n-gage QD.
The code did not unlock my mobile and my mobile is listed as one you can unlock, what shall I do?
Sorry for any inconvenience this may have caused you. Unfortunately this can happen sometimes. It may be for several reasons. Please make sure that the information you gave was correct (your "IMEI" number, the network your mobile is locked to and your model number.) If the information you gave was correct and the code still did not unlock your phone please contact us so that we can help you.
If you have any questions please contact us.